This feedback template includes 12 fields. Collect client feedback on itinerary quality, booking experience, agent knowledge, and trip satisfaction. Free to customize and use on ZenBuild.
Your Name (text, optional)
Email Address (email, optional)
Trip Type (dropdown selection, required) — options: Leisure Vacation, Honeymoon, Family Trip, Business Travel, Adventure / Specialty, Cruise
Agent Knowledge & Expertise (rating, required)
Itinerary Quality (rating, required)
Communication & Responsiveness (rating, required)
Booking Process (rating, required)
Value for Price (rating, required)
Overall Trip Satisfaction (rating, required)
Did the Trip Match Your Expectations? (multiple choice, required) — options: Exceeded, Met, Mostly Met, Did Not Meet
Would You Use This Agency Again? (multiple choice, required) — options: Definitely, Probably, Maybe, No
Any Recommendations for Future Trips or Improvements? (long text, optional)
