Tenant Maintenance Escalation Form

Tenant Maintenance Escalation Form — Form Fields

This real estate template includes 11 fields. Allow tenants to escalate unresolved or urgent maintenance issues that require immediate property manager attention. Free to customize and use on ZenBuild.

• Tenant Full Name (text, required)
• Email Address (email, required)
• Phone Number (text, required)
• Unit Address (text, required)
• Original Maintenance Request Date (text, required)
• Original Request Ticket Number (text, optional)
• Issue Category (dropdown selection, required) — options: Plumbing, Electrical, HVAC, Structural, Pest, Appliance, Security, Other
• Describe the unresolved issue and current condition (long text, required)
• Is this a health or safety emergency? (multiple choice, required) — options: Yes, No
• How long has this issue been unresolved? (dropdown selection, required) — options: Less than 1 week, 1–2 weeks, 3–4 weeks, More than 1 month
• Photos of Issue (file upload, optional)