Subscription Service Satisfaction Survey

Subscription Service Satisfaction Survey — Form Fields

This surveys template includes 9 fields. Measure subscriber satisfaction with value, product quality, customization, and delivery experience. Free to customize and use on ZenBuild.

• Subscription Type (dropdown selection, required) — options: Box/Product, Streaming, Software, Food/Meal Kit, News/Content, Health/Beauty, Other
• Subscription Duration (dropdown selection, required) — options: Less than 3 months, 3-6 months, 6-12 months, 1-2 years, 2+ years
• Overall Satisfaction (rating, required)
• Value for Money (rating, required)
• Product or Content Quality (rating, required)
• Delivery or Access Reliability (rating, required)
• Are you likely to cancel in the next 3 months? (multiple choice, required) — options: Very Unlikely, Unlikely, Unsure, Likely, Very Likely
• Reasons for Continued Subscription (checkboxes, optional) — options: Value, Convenience, Quality, Habit, Gift/Bundle, No Better Alternative
• What would make you more loyal? (long text, optional)