This feedback template includes 6 fields. Measure customer satisfaction with your service quality and identify areas for improvement. Free to customize and use on ZenBuild.
Which service did you use? (dropdown selection, required) — options: In-store, Online / Website, Phone support, Live chat, Email support
Overall Service Quality (rating, required) — 1 = Very Poor, 5 = Excellent
Timeliness (rating, required) — Was the service provided in a timely manner?
Professionalism (rating, required)
Was your issue resolved? (multiple choice, required) — options: Yes, completely, Partially, No, Not applicable
