Service Outage Report Form

Service Outage Report Form — Form Fields

This business template includes 8 fields. Used to report and document system or service outages affecting business operations. IT and operations teams use it to track incidents and resolution status. Free to customize and use on ZenBuild.

• Reported By (text, required)
• Email Address (email, required)
• Affected Service / System (text, required)
• Outage Start Time (text, required)
• Severity Level (multiple choice, required) — options: Low — minor degradation, Medium — partial outage, High — full outage, Critical — business-halting
• Description of Issue (long text, required)
• Steps Already Taken (long text, optional)
• Screenshot / Error Log (file upload, optional)