SaaS Product Onboarding Feedback Form — Form Fields
This feedback template includes 10 fields. Gather new user feedback on onboarding experience, feature discoverability, documentation, and first impressions. Free to customize and use on ZenBuild.
Your Name (text, optional)
Email Address (email, optional)
Onboarding Method Used (dropdown selection, required) — options: In-App Guided Tour, Help Documentation, Video Tutorials, Live Demo, Support Chat
Ease of Getting Started (rating, required)
Clarity of Onboarding Steps (rating, required)
Feature Discoverability (rating, required)
Quality of Documentation (rating, required)
Overall First Impression (rating, required)
Were You Able to Achieve Your First Goal? (multiple choice, required) — options: Yes Easily, Yes With Some Effort, Struggled, No
What Was Confusing or Missing from Onboarding? (long text, optional)
