Returns Processing Form

Returns Processing Form — Form Fields

This operations template includes 10 fields. Log and process customer or vendor returns with item details, condition assessment, and disposition. Free to customize and use on ZenBuild.

• Handler Name (text, required)
• Email Address (email, required)
• Return Type (dropdown selection, required) — options: Customer Return, Vendor Return, Internal Transfer
• Order or PO Number (text, required)
• Item SKU or Description (text, required)
• Quantity Returned (number, required)
• Item Condition (dropdown selection, required) — options: New/Unopened, Lightly Used, Damaged, Defective, Unassessable
• Disposition (dropdown selection, required) — options: Restock, Quarantine, Scrap, Return to Vendor, Repair
• Notes on Damage or Defects (long text, optional)
• Photo of Returned Item (file upload, optional)