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Strategic customer success plan outlining goals, milestones, and health metrics for a key account.
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Welcome packet for new customers with account details, next steps, and contact information.
Sales team customer visit report capturing meeting outcomes, customer needs, opportunities, and agreed follow-up actions.
Customer account renewal notice detailing subscription terms, pricing, renewal options, and deadline for action.
Sales discount approval request form for non-standard pricing, capturing deal details, justification, and manager sign-off.
