Online Shopping Habits Survey

Online Shopping Habits Survey — Form Fields

This surveys template includes 7 fields. Explore consumer online shopping frequency, platform preferences, spending behavior, and pain points. Free to customize and use on ZenBuild.

• How frequently do you shop online? (multiple choice, required) — options: Daily, Several times a week, Once a week, A few times a month, Rarely
• Which platforms do you shop on most? (Select all that apply) (checkboxes, required) — options: Amazon, eBay, Walmart.com, Etsy, Brand / retailer websites, Social media shops (Instagram, TikTok), Other
• What device do you most commonly use to shop online? (multiple choice, required) — options: Smartphone, Laptop or desktop, Tablet, About equal across devices
• How important are customer reviews when making a purchase decision? (rating, required)
• What factors most influence where you shop online? (checkboxes, optional) — options: Price, Free or fast shipping, Easy returns policy, Product selection, Brand trust or loyalty, Eco-friendly or ethical practices
• How satisfied are you with the online shopping experience overall? (rating, required)
• What is your biggest frustration when shopping online? (long text, optional)