In-Store Shopping Experience Survey

In-Store Shopping Experience Survey — Form Fields

This surveys template includes 8 fields. Measure retail customer satisfaction with store layout, product availability, and service quality. Free to customize and use on ZenBuild.

• Visit Purpose (dropdown selection, required) — options: Browsing, Specific Purchase, Return/Exchange, Event/Promotion
• Overall Shopping Experience (rating, required)
• Store Cleanliness and Layout (rating, required)
• Product Availability (rating, required)
• Staff Helpfulness (rating, required)
• Did you find what you were looking for? (multiple choice, required) — options: Yes, Mostly, Partially, No
• Factors That Influenced Your Visit (checkboxes, optional) — options: Price, Product Selection, Location, Brand Loyalty, Promotions, Recommendations
• Suggestions to Improve the Store (long text, optional)