Exit Survey Form

Exit Survey Form — Form Fields

This surveys template includes 5 fields. Understand why customers or employees are leaving to reduce churn and improve retention. Free to customize and use on ZenBuild.

• What are your primary reasons for leaving? (checkboxes, required) — options: Price / cost, Missing features, Poor customer support, Switched to competitor, No longer needed, Difficult to use, Other — Select all that apply.
• Overall Experience (rating, required) — How would you rate your overall experience?
• What could we have done differently to keep you? (long text, optional)
• Would you consider coming back in the future? (multiple choice, required) — options: Yes, Maybe, No
• Any additional feedback? (long text, optional)