This feedback template includes 8 fields. Collect customer feedback on dry cleaning quality, turnaround time, garment care, and overall service experience. Free to customize and use on ZenBuild.
Items Cleaned (checkboxes, optional) — options: Suits / Blazers, Dresses / Gowns, Shirts / Blouses, Pants / Skirts, Coats / Jackets, Bedding / Linens — What type of items did you bring in?
Cleaning Quality (rating, required) — Were your garments returned clean and well-pressed?
Stain Removal (rating, optional) — If applicable, how well were stains removed?
Turnaround Time (rating, required) — Was your order ready when promised?
Staff Friendliness (rating, required)
Overall Satisfaction (rating, required)
Will you return to our dry cleaner? (multiple choice, required) — options: Yes, you're my go-to!, Probably yes, Undecided, No