Loading...

Templates Free Tools Guides Contact Us

Sign in Get Started

Templates Free Tools Guides Contact Us Privacy Terms

© 2026 ZenBuild. All rights reserved.

→

→

Customer Support Rating Form - Free Feedback Template | ZenBuild | ZenBuild

Templates→Feedback→Customer Support Rating Form

Customer Support Rating Form

Measure satisfaction with your customer support interactions. Collects ratings, resolution feedback, and qualitative comments after each support ticket is resolved. Helps identify top performers and training needs.

0.0 (0 ratings)

Sign in to rate this template

Preview

READ-ONLY MODE

Template Details

CategoryFeedback

Fields6

Uses0

Views7

feedbackcustomer-supportsatisfactionservice

Customer Support Rating Form — Form Fields

This feedback template includes 6 fields. Measure satisfaction with your customer support interactions. Collects ratings, resolution feedback, and qualitative comments after each support ticket is resolved. Helps identify top performers and training needs. Free to customize and use on ZenBuild.

Support Ticket / Case Number (text, optional)
Overall support experience (rating, required)
Was your issue resolved? (multiple choice, required) — options: Yes, fully resolved, Partially resolved, No, still unresolved
How would you rate the response time? (dropdown selection, optional) — options: Very fast, Acceptable, Slow, Very slow
Knowledge and helpfulness of the support agent (rating, optional)
Additional Comments (long text, optional)