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Customer Support Feedback Form - Free Feedback Template | ZenBuild | ZenBuild

Templates→Feedback→Customer Support Feedback Form

Customer Support Feedback Form

Assess the quality of your customer support interactions and identify areas for improvement in response time and resolution.

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CategoryFeedback

Fields7

Uses0

Views6

feedbackcustomer-supporthelp-deskservicesatisfaction

Customer Support Feedback Form — Form Fields

This feedback template includes 7 fields. Assess the quality of your customer support interactions and identify areas for improvement in response time and resolution. Free to customize and use on ZenBuild.

Support Ticket or Reference Number (text, optional)
How did you contact support? (dropdown selection, required) — options: Live Chat, Email, Phone, Help Center / Self-Service
How satisfied are you with the speed of our response? (rating, required)
How satisfied are you with the resolution of your issue? (rating, required)
How friendly and helpful was our support agent? (rating, required)
Was your issue fully resolved? (multiple choice, required) — options: Yes, completely, Partially, No
Any suggestions to improve our support experience? (long text, optional)