Customer Feedback Survey

Customer Feedback Survey — Form Fields

This feedback template includes 10 fields. Gather customer feedback on products and services with satisfaction ratings and improvement suggestions. Free to customize and use on ZenBuild.

• Your Name (text, optional) — Optional
• Email Address (email, optional) — Optional — only if you'd like a follow-up
• Overall Satisfaction (rating, required) — How satisfied are you with our product/service?
• Quality of Product / Service (rating, required)
• Value for Money (rating, required)
• Customer Support Experience (rating, optional) — Skip if you haven't contacted support
• Ease of Use (rating, required)
• What do you like most about our product/service? (long text, optional)
• What could we improve? (long text, optional)
• Would you recommend us to a friend or colleague? (multiple choice, required) — options: Absolutely, Probably, Not sure, Probably not, No