Customer Feedback Loop Closure Report

Customer Feedback Loop Closure Report — Form Fields

This marketing template includes 11 fields. Document how customer feedback was addressed and report closure status back to the team for accountability tracking. Free to customize and use on ZenBuild.

• Submitted By (text, required)
• Submitter Email (email, required)
• Feedback Collection Campaign or Source (text, required)
• Feedback Period (text, required)
• Total Pieces of Feedback Collected (number, required)
• Feedback Items Actioned (number, required)
• Top 3 Themes From Customer Feedback (long text, required)
• Actions Taken in Response (long text, required)
• Items Deferred or Not Actioned (with reason) (long text, optional)
• Overall Quality of Feedback Received (rating, required)
• Were customers notified of changes made based on their feedback? (multiple choice, required) — options: Yes, No, Partially