Car Dealership Experience Survey

Car Dealership Experience Survey — Form Fields

This surveys template includes 8 fields. Assess customer satisfaction with the vehicle buying process, sales staff, and dealership environment. Free to customize and use on ZenBuild.

• Purchase Type (dropdown selection, required) — options: New Vehicle, Used Vehicle, Certified Pre-Owned, Lease
• Overall Dealership Experience (rating, required)
• Sales Staff Knowledge (rating, required)
• Test Drive Experience (rating, required)
• Financing Process (rating, required)
• Did you feel pressured during the sale? (multiple choice, required) — options: Not at All, Slightly, Moderately, Very Much
• What influenced your purchase decision? (checkboxes, optional) — options: Price, Brand Loyalty, Salesperson, Online Research, Referral, Incentives
• Suggestions for the Dealership (long text, optional)