This feedback template includes 11 fields. Gather passenger feedback on bus punctuality, cleanliness, driver behavior, comfort, and route coverage. Free to customize and use on ZenBuild.
Your Name (text, optional)
Email Address (email, optional)
Service Type (dropdown selection, required) — options: City Transit, Intercity / Coach, School Bus, Charter, Airport Shuttle
Punctuality (rating, required)
Bus Cleanliness (rating, required)
Driver Professionalism (rating, required)
Passenger Comfort (rating, required)
Route Coverage (rating, required)
How Often Do You Use This Service? (multiple choice, required) — options: Daily, Several Times a Week, Occasionally, First Time
Would You Recommend This Service? (multiple choice, required) — options: Yes, Maybe, No
Comments or Suggestions for Improvement (long text, optional)