Brand Loyalty Survey

Brand Loyalty Survey — Form Fields

This surveys template includes 5 fields. Measure the depth of customer loyalty to your brand by assessing repurchase intent, advocacy, and emotional attachment. Identify your brand advocates and at-risk customers. Free to customize and use on ZenBuild.

• How long have you been a customer? (dropdown selection, required) — options: Less than 3 months, 3–12 months, 1–3 years, More than 3 years
• How likely are you to purchase from us again? (rating, required)
• How likely are you to recommend us to a friend? (rating, required)
• If a competitor offered a similar product at a lower price, would you switch? (multiple choice, required) — options: No, I'm very loyal to your brand, Probably not, unless the price difference was large, Maybe — it depends, Yes, I would switch
• What keeps you coming back to us? (long text, optional)