Auto Service Center Survey

Auto Service Center Survey — Form Fields

This surveys template includes 8 fields. Gather customer feedback on vehicle service quality, wait times, technician communication, and pricing. Free to customize and use on ZenBuild.

• Service Type (dropdown selection, required) — options: Oil Change, Tire Service, Brake Repair, Engine Repair, Recall, Routine Maintenance, Other
• Overall Service Experience (rating, required)
• Wait Time Satisfaction (rating, required)
• Technician Explanation of Work (rating, required)
• Pricing Transparency (rating, required)
• Was the work completed correctly the first time? (multiple choice, required) — options: Yes, Mostly, Had to Return, No
• Communication Methods (checkboxes, optional) — options: Phone Call, Text, Email, In-Person, App Notification
• How can we improve our service? (long text, optional)