Apartment Maintenance Request Feedback

Apartment Maintenance Request Feedback — Form Fields

This feedback template includes 9 fields. Collect tenant feedback on the quality and timeliness of maintenance request responses from property management. Free to customize and use on ZenBuild.

• Type of maintenance issue (dropdown selection, required) — options: Plumbing, Electrical, HVAC, Appliance, Pest control, Structural, Exterior, Common area, Other
• How did you submit your request? (dropdown selection, required) — options: Online portal, Phone call, Email, In person, Mobile app
• Speed of response to your request (rating, required)
• Quality of the repair or service (rating, required)
• Professionalism of the maintenance staff (rating, required)
• Was your issue fully resolved? (multiple choice, required) — options: Yes completely, Yes mostly, Partially, No
• Were you notified of the appointment in advance? (multiple choice, required) — options: Yes with plenty of notice, Yes but short notice, No
• Days from submission to completion (number, optional)
• Comments on your maintenance experience (long text, optional)