How to Create an Online Order Form

Step-by-step guide

1

Add product and customer fields

Start a new form and add fields for customer information (name, email, address) and product selection. Use dropdowns or radio buttons for product choices, number fields for quantities, and checkboxes for add-ons. Each option can have an associated price.

2

Configure product options and details

Click each field to customize its options. Set up dropdowns for product variations like size or style, radio buttons for delivery method, and file upload fields for reference materials. Add descriptive help text to guide customers through their selections. Mark critical fields as required so no essential details are missed.

3

Configure order notifications

Set up email notifications so you're alerted on every new order. Add an auto-responder to send customers an order confirmation with their details and total. Connect to Google Sheets for a running order log, or use Slack notifications for instant alerts.

4

Publish and start selling

Publish the form and share the link or embed it on your website. Monitor orders from the submissions page, where you can see payment status, order details, and customer information. Export orders as CSV for fulfillment.

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Tips

• Use calculated fields to show running totals — customers appreciate transparency on pricing
• Test the complete order and payment flow before going live
• Set up both team notifications (Slack/email) and customer auto-responder emails
• Use conditional logic to show relevant options (e.g., size only for clothing items)
• Review your form on mobile — many customers will order from their phones

Frequently asked questions

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